Features: Roller type string retainers for electric guitars, pack of 2pcs. Can reduce stings friction and keeping them in more accurate tuning. Metal material with chrome plated surface, durable and anti-rust. Comes with mounting screws, ready to use. Great guitar replacement parts for you to improve your guitar performance. Specifications: Color: Black/Gold/Silver(optional) Material: Metal Package List: 2 * String Retainer 2 * Screws Shipping: 1.We guarantee to ship goods out within 24-72 hour after payment confirmation except holiday. 2.We ship by China post,HKpost EMS,DHL,Fedex,according to your choice when placing orders . 3.If you didn't receive the item after 45 days,please feel free to contact us.We will make all our effort to resolve the problem. Warranty: 1.All items have 1 year guarantee.IF your purchase do not meet merchantable quality, fitness for purpose or match the description, We can make sure your issues are resolved . 2.For wrongly-shipped items, Please contact us in 48 hours after delivery.We will arrange to deliver the correct items or return all your payment. 3.For defective or faulty products,please take photos or videos,we would resend or refund after confirmation. 1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW. 2) Payment must be made within 3 days of order. 3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days. 1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from . OR, you may choose to have a replacement. 4. We will bear all the shipping cost if the product(s) is (are) not as advertised.