In the process of using the refillable ice, in a hot environment, there will be condensate outside the ice pack, which is a normal physical phenomenon. The team hopes to share the best service and high quality products to every consumer!The ice bags reusable is designed in three sizes, 6 "9" size is more suitable for children, teenagers, adults use 11 ". The large bottle opening allows the ice to slide in more easily, and the polyester fabric is comfortable and skin-friendly, which is an essential product in every family medicine cabinet.Secure and leak-proof, lightweight and easy to carry, the 9-inch ice pack bags weighs just 3.6 ounces, perfect for placing one on your ball bag, desk, or car for immediate pain relief. Whether you're suffering from a weekend hangover, a headache, muscle soreness after a sports injury, or fatigue from a busy day at work, get immediate relief from hot and cold remedies.Instant pain relief,reusable ice pack is the ideal cold compress therapy, immediate use can reduce swelling, minor abrasions, bruises, muscle pain, suitable for sports injuries and first aid, can quickly relieve pain, reduce swelling, speed up recovery.You will receive four products, three classic anti-leak ice packs for injuries reusable, cold packs with ice to relieve headaches, migraines, muscle soreness, swelling after sports injuries, hot packs with hot water to relieve menstrual pain, and improve pre-exercise muscle stiffness. You will also receive a hands-free compression strap to hold the ice bag in place and fit the uncomfortable joint exactly. Note: The hot water temperature is 50-60C/122F -140F degrees.