We assist with issues such as initial product setup, configuration, troubleshooting, compatibility, and feature use.SHOULDER PAIN RELIEF - Built-in heating pad therapy pad can warm your shoulder and promote blood circulation, relieve pain caused by the frozen shoulder, torn rotator cuff, sprain, tendonitis, paralysis, strain, stiffness or soreness. It could relax the shoulder muscles and help to recover more quickly.INNOVATIVE FOUR - CORNER COMPRESSION PAD DESIGN - Our innovative four-corner compression pad is made of elastic neoprene, gently stretch the four corners and stick the hook&loop, you will get more compact and more tight-fitting protection.FAST HEATING WITH 3 TEMPERATURE MODE AND OVERHEAT PROTECT - Our shoulder brace is easy to operate, Long press the button for 3 seconds to turn it on / off. Configuring a battery (capacity 2600 ) and overheating protection, it will automatically convert to 75% heating power after 5 minutes of no operation, automatically lighting up the white light. If you need the test temperature, please turn the heated LED light to red by yourself. Otherwise, the heating power after 5 minutes is 75%.SHOULDER PAIN RELIEF FOR ICE OR - If you add your shoulder tendonitis early enough, you can follow on your own are Rest, Ice and Posture. We design a build-in heating pad and a mesh bag to hold an ice pack (NOTE: Ice pack not included).SOFT AND ADJUSTABLE, COMFORT TO WEAR - Dual breathable neoprene material loop design for two-way adjustment can be worn on the left or right shoulder for men and women. Two different extended straps: 28\\ and 35\\ suitable fit for most people.Perfect gift for mother's DayFather's DayBirthdayThanksgiving DayChristmas and another special day